In order to stream live videos and on-demand content on a stable and high-quality stream, we recommend having an internet download speed of 5mb/s.
Connection issues
If you are experiencing connection issues, there are a few things which may help:
- If you are using a cellular data network or satellite internet, try a different network.
- Cellular connections are often slower than cable internet or DSL.
If you are using a computer, try the following troubleshooting steps:
- Restart your computer.
- Restart your home network by unplugging your router from the power for 15 seconds.
- Connect your computer directly to your router if you are experiencing issues over WiFi.