To cancel your subscription or auto-renewal, please follow the steps below for each platform. If you have any questions or need assistance please don’t hesitate to contact us at gcn.eu/apphelp
This article was last updated on 23 March 2021.
There are three ways to subscribe to GCN+; web subscription (available in selected countries), in-app purchase via the Google Play Store and in-app purchase via the App Store on iOS. Each has slightly different cancellation steps.
To cancel if you subscribed on the web:
- Go to https://racepass.globalcyclingnetwork.com/account and log in with your account
- Select “Subscriptions”
- Select “Cancel Subscription”
- You’ll receive an email from us (no-reply[at]globalcyclingnetwork.com) confirming your cancellation and when the cancellation comes into effect
The steps above cancel the auto-renewal of your subscription. If there’s anything we can do to help, please let us know at gcn.eu/apphelp