Notice in accordance with the Act on Specified Commercial Transactions
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Service Provider |
GCN+ Play Sports Network Limited / DPlay Entertainment Limited |
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Address |
Chiswick Park Building 2, 566 Chiswick High Road, London, W4 5YB, United Kingdom |
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Contact |
If you have any questions, you can contact us at support@globalcyclingnetwork.com. If you contact us via the above email address, we will disclose our telephone number without delay. |
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Officer Responsible for Sales |
We will, upon your request, promptly provide you with the information to be disclosed under Article 11 of the Act on the Specified Commercial Transactions by email. |
Usage fee:
If you wish to purchase a GCN+ subscription further information on costs can be found at https://help.globalcyclingnetwork.com/hc/en-gb/articles/360019195140.
Costs incurred by the customer in addition to the fees:
You will be responsible for communication fees, internet connection fees and other costs associated with the use of the Internet.
Payment methods:
If you purchase a GCN+ subscription via a third party such as Apple or Google, you can make payment for this subscription via a payment method accepted by that third party.
Payment can be made directly to us by credit or debit card via our payment provider Adyen, and we accept payment by VISA, MasterCard, AMERICAN EXPRESS, Google Pay and Paypal among others. For the full list of payment methods available via Adyen, please visit https://www.adyen.com/payment-methods.
Time of payment:
The cost of your GCN+ subscription will be charged to you on the day of purchase unless your GCN+ subscription begins with a free period of access. If your GCN+ subscription begins with a free period of access, you will not be charged until the free period expires. If you cancel your GCN+ subscription before the expiry of the free period of access, no payment will be taken. A GCN+ subscription with a free period of access will automatically convert to a paid subscription at the end of the free period. For further information regarding your subscription and on payments, please click here.
If you sign up for a GCN+ subscription via a third party such as Apple or Google, the timing of your payment is subject to the terms and conditions provided by that third party.
Time of Provision:
After your payment method is processed, you can immediately access the relevant GCN+ content.
Cancellation:
If you have signed up for a GCN+ subscription with a free period of access, you can cancel your subscription at any time before the free period of access ends by visiting the Account Information area and following the online prompts to cancel before the end of the free period. You will continue to have access until the end of the free period of access and no payment will be taken.
If you have signed up for a GCN+ Monthly subscription with a free period of access and this has automatically converted to a paid subscription or, if you have signed up for a GCN+ Monthly subscription without a free period of access, you can cancel your subscription at any time before your next subscription period by visiting your Account Information page and following the online prompts to cancel. You will continue to have access to the relevant GCN+ Content until the end of the minimum subscription period and no refund will be given.
If you have signed up for a GCN+ Annual subscription with a free period of access and this has automatically converted to a paid subscription or, if you have signed up for a GCN+ Annual subscription without a free period of access, you can cancel your subscription at any time before your next subscription period by visiting your Account Information page and following the online prompts to cancel. You will continue to have access to the relevant GCN+ Content until the end of the minimum subscription period and no refund will be given.
If you signed up for a GCN+ subscription through a third party (for example via Apple or Google) and wish to cancel your subscription, you will need to do so through that third party. For example, you may need to visit your account with a third party and turn off auto-renew for GCN+.
System requirements:.
Please refer to this page for our operating requirements.
Other conditions:
See our Terms of Use and Privacy Policy.