We're super excited to have launched GCN+ with our films and documentaries on 15 February.
This article is designed to help you to resolve any issues that you might be having with GCN+ and to make sure that you can start to watch our premium content as soon as possible!
- Please make sure that you have the latest version of the app. You can check the version that you're using by tapping the menu at the top left. The version number will be at the bottom of the menu page.
On Android, the latest version is 2.307.0 — click here to check for the latest version of the Android app.
On iOS, the latest version is version 1.200.0 — click here to check for the latest version of our iOS app.
- Once you are sure that you have the latest version installed, please log out and log back in. You should then see the GCN+ icon on the lower menu bar.
- Switch your device off and on again
- If the steps above don't work, force quit the app or reboot your phone.
This article was updated on 16 February. We update our app regularly – please use the app store links above to download the latest version.