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  2. Resolve issues

Resolve issues

Fix problems, troubleshooting and resolution to most common issues

General issues

  • How to log in on devices without Apple Sign In if your account in the app uses Apple Sign In
  • How do I change my password?
  • I forgot my password. What can I do?
  • How do I log out?

Troubleshooting

  • Problems with our smart TV apps?
  • I'm being asked to log in to the GCN App, what do I do?
  • iOS: Being asked to subscribe?
  • Why can't I login to the GCN App?
  • How do I report content?
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