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Troubleshooting

  • The picture zooms in on my Firestick. How can I fix this?
  • How do I clear the app cache?
  • I can't hear commentary when watching content. What can I do?
  • I'm being asked to subscribe but I already have a GCN+ subscription
  • How do I upload my content to the GCN App?
  • I'm having problems with the GCN smart TV app
  • I've been asked to subscribe on iOS but I already have a GCN+ subscription?
  • Why can't I login to the GCN App?
  • I forgot my password. What can I do?
  • How do I report content?
  • The live feed is buffering, what can I do?
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